The hotel is in a perfect location, it has one of the largest and one of the most beautiful beach, its coral reefs are incredible, simple the best. This was my third visit, to be honest in the first two visit I had a few negative experiences but this time I couldn’t complain. The hotel manager Mr. Waleed Ramadan went beyond and above, treated every guest with kindness and respect, we received an exceptional customer service. Your efforts are greatly appreciated Mr. Walied! Shukran The hotel itself a bit outdated but it’s clean and comfortable so it’s good value for money. We could say FAIR. Anyway we spent most of our time on the beach, snorkelling all day long, amazing experience. 🏖️ The food this time was good 👍, which I was worried about the most as we had a negative experience in our last two visit in 2022. But this time everything was fine, we were satisfied. Decent range and tasty food. Probably I will book this hotel next year too because for me within my budget its crystal clear water and that amazing coral reefs are more important than a newly renovated hotel.
Klaudia
junio de 2024
The stuff is friendly. The food was quite fine. The baker is very funny and friendly🧑🍳 Nasra is very nice too♥️ The cleaning stuff was great 10/10, they clean everyday. Supervisor Aladin and his stuff were available and good. We had 2 rooms and both of them were very clean.
Nabila
diciembre de 2024
The view of the room. The food and beverage. The renewals in the rooms and all over. The friendly helpful staff specially: Mr. Mohamed Adel Naby & Mr. Ayman Azab at the reception, Mr. Aly Abdel Naby at the main restaurant, Mr. Nasser in the housekeeping and Karim the technician
Randa
octubre de 2024
- coral reef and sunken ship next to hotel beach. very cool! - the sea view and beach next to the rooms is really amazing! - most guests were Egyptians (it was local holiday time) or Russians. almost no Germans, which we liked ;) - the water slides are nice for the children - there is a pool bar - on the hotel area you always find enough free sun beds
Kristian
octubre de 2023
Its not my first time to stay jn the hotel, I stay there frequently. What i like :- 1- Reception team is very good and helpful and even they provide me early check in at 11:30 despite the fact that the hotel was fully booked. 2- Housekeeping guys are very good and helpful. 3- The room was in perfect location. 4- Comparing to the hotel price the service is quite fair snd i would stay there wgain
Eslam
septiembre de 2024
The location is awesome
Enzhela
abril de 2024
Nice coral reef. Great place for sorkeling. Super hepfull personel
Łukasz
noviembre de 2023
The location is amazing, you have sea for the pool, as well as the heated pool. On the other side there's a coral reef with a shipwreck, perfect for snorkeling, basically you're surrounded by the sea, the town is a dollar ride away, I'd recommend Starfish for seafood experience - restaurant is unique! Rooms quite old but very clean, Whaleed was our room attendant and he even brought us some fruit, top guy. If you respect and smile at the staff you will get a lot in return! Romany from Salauba bar is an amazing guy and very friendly!
Olga
marzo de 2024
The smiley waiter from outside, Mohammed made our stay more pleasant with his outstanding service and friendliness. We were hesitant to book this hotel because of all the bad reviews regarding of the restaurant food but in the end it was actually surprisingly good. We also enjoyed the pool area and its facilities.
Loredanna
enero de 2023
Hotel View, Location, Environment & Vibes are Super... Staff are very professional, Friendly, so helpful since first minute especially in Reception (Mr. Sameh & Mr. David: Fast checkin process - efficient - suuportive - great attitude - presentable) & in Restaurant (Mr. Ibrahim & Mr. Hazem: very helpful - amazing customer handling - cheerful) & in Room Service (Samir: very decent - productive - proffissional)... Thanks for Management team (Mr. Hany & Mr. Nady) for being always ready & happy to listen for all comments and their prompt response and actions to enhance our experience & stay at the hotel.
Johnarsanious
noviembre de 2022